Tenant FAQs

Pam T Property Management offers a robust online portal where you can pay using Debit, Credit or eCheck. We also accept Check, Cashier’s Check and Money Order in our office. We are unable to swipe cards in office and we do not accept cash payments.
**There are fees associated with processing debit and credit, we highly recommend our free payment processing methods when possible!

Emergency Repairs that will be addressed within 24 hours and per law do not require that we secure permission from the owner before acting:

AC non-functioning when temps are over 85 degrees
Heat non-functioning when temps are below 50 degrees
Plumbing issues where tenants would be left with no working toilet
Water intrusion or leaks where the water is not contained
Electrical issues where outlets are sparking, or power lines are down

All other repairs are considered non-emergency and will be addressed in a timely manner, with owner approvals as necessary, up to and including: Appliance outages/damage, faucet leaks/plumbing issues where the water is contained (i.e. shower leaks into tub), pest control, etc.

Important to note that not every problem can be solved immediately. You as the tenant have a responsibility to take reasonable steps to protect not only your personal property, but also the owner’s property until additional help arrives.

No. Unfortunately Pam T Property Management does not have any properties that are accepting vouchers at this time.

We are looking for a minimum income of 2.5 times the rent
We prefer a 600 credit score, but we have a credit contingency program if you are looking to rebuild (not all credit scores/situations will be approved, but if we can work with you we will. Specific details provided during the application process)
We verify income and employment, check court records for tenant/landlord disputes such as dispossessory, eviction, and/or bankruptcy.
We check criminal history and do a full background check if necessary.

**All applications are scrutinized by a leasing agent, any or all of the factors above may be used to approve or deny an application.

Move in charges will vary based on many factors but here is what you can expect. Security Deposit must be paid before the lease is sent and before the property will be removed from marketing efforts. Lease Fee $150 (charged 1 time at move in, and annual at each renewal) Rent, if you are not moving in on the first of the month, the rent will be prorated based on your move in date. Your first Resident Benefits Package payment will be due, if you do not have your own renters insurance you will also have your first renters insurance payment to be added to our umbrella policy. If you have pets, or are enrolled in our credit contingency program, have opted to include lawn care, you will see those charges itemized as well. Before a lease is sent to you, or a request for security deposit funds is made you will receive a letter which clearly states recurring charges, and move in charges.

Yes! If you are not moving in on the first, your rent charges will be prorated based on your move in date.

Pam T Property Management is dedicated to being the bridge between protecting the owner’s asset and creating the most tenant friendly services possible. One of our most prized tools is our Credit Contingency Program. We understand things happen, but if you are in a place where you’re looking to make proactive steps to improving your credit score we will work diligently to find a way to get you approved. Details regarding the program and any associated fees will be discussed during the application process.

We can hold a property for 7-10 days from the application approval, or from the date the property is marked rent ready.

To remove a roommate from a lease, the person wishing to be removed must submit the “Request to remove roommate” form to PTPM. All tenants on lease and all co-signers must sign that they agree with the removal of the tenant. The lease change fee will be added to the ledger. All other terms of the lease will remain in effect.

To add a roommate to a lease, the person wishing to be added must apply through our website, be vetted and approved. All tenants on lease and all co-signers must sign that they agree with the addition of the new tenant to the lease. The lease change fee will be added to the ledger. All other terms of the lease will remain in effect.

We do! Not all properties will allow less than a 1 year term lease, and those that do will have their own restrictions and guidelines for the mid-term length they will allow. These types of leases offer less security and stability for the owner, and therefore will have a different rent price than advertised. Details will be fully disclosed before the lease is sent and will be based on the lease term, and if any utilities are included etc.